No matter where your staff works from day to day, everyone can easily collaborate across teams — communicating fluidly, accessing resources, finding information, brainstorming, and…
A survey conducted by the National Retail Federation found that eCommerce product returns accounted for about 8 percent of all sales by respondents. With that figure amounting…
The smartphone changed everything. The way people engage with each other. How we buy products. Our expectations. It resulted in the single most significant change…
Recent digital transformations have remade the B2C experience, and while B2B has been catching up, it still has room for improvement. To meet the expectations…
Augmented reality (AR) is continuously paving the way for more engaging interactions between businesses and their target customers. In more ways than one, AR-based customer…
A few weeks ago, I called my broadband provider about intermittent outages. The helpful customer support rep looked at my account and cheerfully told me…
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