How to Fix a Stuck PS5 Disc

The “hard” way to fix a stuck PS5 disc

The more difficult path is most likely to fix the problem for anyone, however it’s a lot more involved. Based on CD247 Repair Centre’s eight-and-a-half minute walkthrough, you start with the same idea as the easy method, but instead of manually moving the disc with the screwdriver, you need to remove the inner case of the PS5, piece by piece. Note: This method breaks your warranty, since you need to remove the security seal inside your PlayStation. If you want to keep your warranty intact, stop here, and take your PS5 in for official repair.

But let’s say you want to move forward. As you follow along and continue to remove parts, keep track of which screws go where. Keep similar screws, such as those for the fan, together and away from other screws. This process can be simple, albeit tedious, but it can turn into a major headache if you mix up the various screws.

The end goal here is to remove the disc drive entirely. You’ll open it up, of course removing many screws along the way, but once instead, you’ll need to disconnect two wires from the board. Then, carefully lift the still-attached lid in order to unscrew the remaining barrier between you and your stuck disc.

You can remove the disc from here, then reverse course and close everything back up. CD247, however, recommends you check to make sure the CD rollers (the mechanism that rolls your CDs in and out of your PS5) can bounce easily. In addition, you can hit them with a quick wipe of WD40, and make sure everything inside this case is clean and dust-free. Just be cautious around the laser reader, since, if damaged, it won’t be able to read your discs.