How to Fix a PS4 That Won’t Read Discs

If you’ve ruled out a software issue, the likely culprit turns to the disc drive itself. The good news is these drives can be easy to fix, whether you do it yourself or take it somewhere to be repaired.

TronicsFix has a great video showing exactly how to remove the disc drive and inspect it for issues. It’s possible your problem is the same as the example shown in the video, wherein one of the rollers became disconnected from the drive. TroncsFix does an admirable job walking you through exactly which screws to remove when, what to look for, how to fix it, and how to put everything back together again.